𝗖𝗼𝗿𝗲 𝗦𝗸𝗶𝗹𝗹𝘀 𝗪𝗲’𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿 (𝗠𝘂𝘀𝘁-𝗛𝗮𝘃𝗲)
5–10 years of experience managing 𝗜𝗧 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀, with 𝟮–𝟯 𝘆𝗲𝗮𝗿𝘀 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝗡𝗲𝘁𝗦𝘂𝗶𝘁𝗲 𝗘𝗥𝗣 experience (𝗠𝗨𝗦𝗧 𝗛𝗔𝗩𝗘)
Manage 𝗰𝗼𝗻𝗳𝗶𝗴𝘂𝗿𝗮𝘁𝗶𝗼𝗻, 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 of NetSuite to meet business requirements
Act as the 𝗽𝗿𝗶𝗺𝗮𝗿𝘆 𝗽𝗼𝗶𝗻𝘁 𝗼𝗳 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 for NetSuite users, handling support, troubleshooting, and issue resolution
Lead 𝗡𝗲𝘁𝗦𝘂𝗶𝘁𝗲 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀, 𝗲𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀, 𝗮𝗻𝗱 𝗺𝗼𝗱𝘂𝗹𝗲 𝗿𝗼𝗹𝗹𝗼𝘂𝘁𝘀 including requirements gathering, testing, training, and go-live
Coordinate with 𝗜𝗧 𝘁𝗲𝗮𝗺𝘀 𝗮𝗻𝗱 𝗲𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝘃𝗲𝗻𝗱𝗼𝗿𝘀 for upgrades, patches, and system integrations
Ensure projects are delivered 𝗼𝗻 𝘁𝗶𝗺𝗲, 𝘄𝗶𝘁𝗵𝗶𝗻 𝗯𝘂𝗱𝗴𝗲𝘁, and aligned with quality and best practices
Establish and enforce 𝘂𝘀𝗲𝗿 𝗮𝗰𝗰𝗲𝘀𝘀 𝗰𝗼𝗻𝘁𝗿𝗼𝗹𝘀, 𝗿𝗼𝗹𝗲𝘀, 𝗽𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝘀, 𝗮𝗻𝗱 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗽𝗼𝗹𝗶𝗰𝗶𝗲𝘀
Ensure compliance with 𝗿𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗮𝗻𝗱 𝗱𝗮𝘁𝗮 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
Conduct 𝗲𝗻𝗱-𝘂𝘀𝗲𝗿 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝘀𝗲𝘀𝘀𝗶𝗼𝗻𝘀 to ensure smooth adoption and system usage
Identify opportunities for 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁, 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 within NetSuite
Collaborate with business stakeholders to 𝗴𝗮𝘁𝗵𝗲𝗿 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀, 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗲 𝗲𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁𝘀, and align solutions with business goals
Manage 𝗱𝗮𝘁𝗮 𝗶𝗺𝗽𝗼𝗿𝘁/𝗲𝘅𝗽𝗼𝗿𝘁, 𝗰𝗹𝗲𝗮𝗻𝘀𝗶𝗻𝗴, 𝗺𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻, and ensure data integrity within NetSuite
Design and develop 𝗰𝘂𝘀𝘁𝗼𝗺 𝗿𝗲𝗽𝗼𝗿𝘁𝘀, 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀, 𝗮𝗻𝗱 𝗮𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 for business decision-making
Apply hands-on experience with 𝗦𝘂𝗶𝘁𝗲𝗦𝗰𝗿𝗶𝗽𝘁 (𝗖𝗹𝗶𝗲𝗻𝘁/𝗦𝗲𝗿𝘃𝗲𝗿), 𝗦𝘂𝗶𝘁𝗲𝗕𝘂𝗶𝗹𝗱𝗲𝗿, 𝗥𝗘𝗦𝗧/𝗦𝗢𝗔𝗣 𝗔𝗣𝗜𝘀
Support 𝘀𝘆𝘀𝘁𝗲𝗺 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀, 𝗮𝗻𝗱 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 across related IT applications
𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 / 𝗚𝗼𝗼𝗱 𝘁𝗼 𝗛𝗮𝘃𝗲
Postgraduate certification in 𝗡𝗲𝘁𝗦𝘂𝗶𝘁𝗲 / 𝗘𝗥𝗣 / 𝗜𝗧 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀
Experience in 𝗜𝗧 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
Familiarity with 𝗨𝗔𝗘 𝗿𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀 (RERA, Mollak)
Knowledge of 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗔𝘇𝘂𝗿𝗲, 𝗜𝗻𝗳𝗼𝗿, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀