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ServiceNow Developer/Admin
Saudi Arabia | Riyadh | Contract | Salary: TBD

Company SAVANTYS
Industry IT Services and IT Consulting
Job Function Information Technology (IT)
Experience 7 - 10 years
Education Bachelors
Post Date 2025-04-14
Job Expiry 2025-05-14
Job ID 4141

Job Summary:


We are seeking an experienced ServiceNow Developer with a strong background in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have at least 6 years of experience working with ServiceNow, including ITSM, ITOM, ITBM, and custom application development. The role requires hands-on expertise in scripting, integrations, and workflow automation to optimize enterprise processes.


Key Responsibilities:


ServiceNow Development: Design, configure, and customize ServiceNow applications and modules.

Scripting & Workflows: Develop scripts (Client Scripts, Business Rules, UI Policies, Script Includes) and automate workflows.

Module Implementation: Implement and enhance ServiceNow ITSM, ITOM, ITBM, HRSD, and other modules as needed.

Integrations: Develop and maintain API integrations with third-party tools (REST, SOAP, MID Server).

Configuration Management: Maintain CMDB and asset management best practices.

Performance Optimization: Ensure optimal performance and scalability of ServiceNow instances.

Security & Compliance: Implement role-based access controls (RBAC) and security best practices.

Testing & Deployment: Perform unit testing, UAT, and production deployment with version control.

Documentation: Maintain technical documentation, process flows, and knowledge base.

Stakeholder Collaboration: Work with business teams, analysts, and IT staff to understand requirements and deliver solutions.

Required Skills & Qualifications:


Experience: 6+ years of hands-on ServiceNow development experience.

Expertise: Strong knowledge of ServiceNow ITSM, ITOM, ITBM, and CMDB modules.

Scripting Knowledge: Proficient in JavaScript, Glide API, and ServiceNow scripting (Client Scripts, Business Rules, UI Actions, etc.).

Integration Skills: Experience with REST, SOAP, JSON, and API development.

UI Development: Hands-on experience with UI Pages, UI Policies, and Service Portal development.

Automation: Experience with Flow Designer, Orchestration, and Workflow development.

Security & Access Controls: Deep understanding of ACLs, RBAC, and data security best practices.

Agile Methodologies: Familiarity with Agile/Scrum methodologies for development.


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