The ideal candidate should have deep hands-on experience across multiple Salesforce clouds and a strong ability to work with business and technical stakeholders alike.
Key Requirements:
✅ 10–12 years of end-to-end Salesforce implementation experience
✅ Hands-on expertise in Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Salesforce Mobile Apps, Pardot, etc.
✅ Strong experience translating user needs into functional requirements and user stories
✅ Skilled in creating native and customized reports
✅ Able to train end-users and support change management activities
✅ Experience in test case preparation and documentation in coordination with Product Owner and QA
✅ Skilled in preparing release notes and product documentation
✅ Collaborative mindset – able to work closely with the Product Owner
✅ Advantage: Knowledge of digital experience platforms
✅ Preferred: Experience with Azure DevOps (ADO)
If you’re a Salesforce expert passionate about business analysis and stakeholder collaboration, we’d love to connect with you!