Industry: IT Support / End-User Computing
We are looking for an experienced Desktop Support Engineer to join our team in Abu Dhabi. The ideal candidate will have a strong background in virtual desktop technologies, Windows systems, and end-user support, along with hands-on experience in a Service Desk environment.
Key Skills & Requirements:
• Proven experience in VMware Virtual Desktop Infrastructure (VDI)
• Hands-on experience with Azure Virtual Desktop (AVD)
• Strong knowledge of Windows OS (Windows 10 and above)
• Experience with Operating System migration projects
• Exposure to Mac OS is an added advantage
• Must have prior experience working in a Service Desk environment, handling end-user tickets and escalations