Experience: Minimum 2 Years' experience in IT Support
Hands-on expertise in the following areas:
IT level 1 and Level 2 Support
Windows Server Administration
Active Directory and Group Policy Management
DHCP and DNS Configuration
VMware (Virtualization)
Backup Solutions
Endpoint Security
Client OS Support (Windows 10/11)
Server, Laptop, and Desktop Troubleshooting
Wi-Fi Access Points and Network Printer Troubleshooting
Basic Networking and Firewall Knowledge
Office 365 experience is considered a strong advantage
Home country experience will also be considered