Job Summary

• Prepare annual training plans for the Centre on mandatory training and follow up to ensure timely completion
• Work with all Operational functions to ensure assigned trainings are completed with quality and in a timely manner
• Assist in the execution on Safety QIPs and follow up with operational team
• Update and maintain the ever changing training material and supporting systems
• Ensure all Service Providers are well versed in their duties
• Conduct induction training with all new Service Providers covering delivery methods, delivery device, Space and Visibility / Safe work Methods etc
• Ensure timely completion of the 26day training pack for new drivers in coordination with supervisors
• Provide and develop refresher training for all existing SPs as required to ensure their understanding of work methods
• Train all drivers on any new products and enhancement to service
• Ensure SP depth of knowledge is at an acceptable level and devise methods of training to enforce a thorough understanding of 5 seeing Habits and 10 Commentary points
• Complete On Road Observations with driver and Prepare a weekly report of all on-road observations(including team) and share feedback
• Update safety board with accident Statistics and relevant safety information
• Maintain accurate and efficient filing (soft copy / hard copy) for all training provided
• Responsible for maintaining an accurate training record for the operation department
• Involved in Centre audits
• Complete any other tasks as assigned by management team

• Excellent communication, interpersonal and planning skills
• Proficiency in Ms Office applications – Ms Word, Excel, PowerPoint
• Ability to plan and organize effectively
• A minimum of 2 years’ Service Provider experience is essential
• Good product knowledge and presentation skills
• Self-motivated and confident
• Flexible with hours
• Professional attitude and appearance in order to set the standards required