Job Summary

• Ensure that all bags and other guest effects are properly tagged and get to the right room
• Assist in answering front desk calls and transferring calls to the proper people within the facility
• Work with the customer service team to help set up special events and update event signs throughout the facility
• Respond immediately to assigned guest calls that concern minor room maintenance and other guest needs
• Act as part of the room service team during the busier times of the day

Skills

• High school diploma/GED required
• Must be able to lift at least 40 pounds at a time
• Experience with software platforms such as GuestPoint and InnTender a plus
• Reliable and able to work occasional nights and weekends
• Exceptional customer service skills