๐๐ผ๐ป๐๐ฟ๐ฎ๐ฐ๐: 12 Months (Extendable)
๐ก๐ผ๐๐ถ๐ฐ๐ฒ ๐ฃ๐ฒ๐ฟ๐ถ๐ผ๐ฑ: Max 30 days
Only candidates with ๐๐ฎ๐๐ฎ ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐ผ๐ป ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐ / ๐ฆ๐ถ๐๐ฒ ๐ฅ๐ฒ๐น๐ถ๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ ๐๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟ will be considered.
๐๐ผ๐ฟ๐ฒ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐ (๐ ๐๐๐-๐๐ฎ๐๐ฒ ๐๐
๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ)
6โ9 years in ๐๐ฎ๐๐ฎ ๐ฎ๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐ผ๐ฟ ๐ฑ๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐
Strong experience in ๐๐ฎ ๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐ผ๐ป ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ โ Incident, Problem & Change Management
Hands-on with ๐ฐ๐ผ๐ฟ๐ฒ ๐ฏ๐ฎ๐ป๐ธ๐ถ๐ป๐ด & ๐ฑ๐ถ๐ด๐ถ๐๐ฎ๐น ๐ฐ๐ต๐ฎ๐ป๐ป๐ฒ๐น๐ (๐ผ๐ป๐น๐ถ๐ป๐ฒ/๐บ๐ผ๐ฏ๐ถ๐น๐ฒ ๐ฏ๐ฎ๐ป๐ธ๐ถ๐ป๐ด, ๐ผ๐ป๐ฏ๐ผ๐ฎ๐ฟ๐ฑ๐ถ๐ป๐ด ๐ฎ๐ฝ๐ฝ๐)
Expertise in ๐ถ๐ป๐ฐ๐ถ๐ฑ๐ฒ๐ป๐ ๐ฎ๐ป๐ฎ๐น๐๐๐ถ๐, ๐ฅ๐๐ ๐ฝ๐ฟ๐ฒ๐ฝ๐ฎ๐ฟ๐ฎ๐๐ถ๐ผ๐ป, ๐น๐ผ๐ด ๐ฎ๐ป๐ฎ๐น๐๐๐ถ๐ & ๐๐ฟ๐ผ๐๐ฏ๐น๐ฒ๐๐ต๐ผ๐ผ๐๐ถ๐ป๐ด
Production deployments, hotfix validation & release coordination
Experience working with ๐๐ญ, ๐๐ฏ ๐๐ฒ๐ฎ๐บ๐ & ๐๐ฒ๐ป๐ฑ๐ผ๐ฟ ๐ฒ๐๐ฐ๐ฎ๐น๐ฎ๐๐ถ๐ผ๐ป๐
Hands-on with ๐๐ง๐ฆ๐ ๐๐ผ๐ผ๐น๐ (BMC Remedy / ServiceNow / Jira)
Good understanding of ๐ช๐ถ๐ป๐ฑ๐ผ๐๐/๐๐ถ๐ป๐๐
๐๐ฒ๐ฟ๐๐ฒ๐ฟ๐, ๐ข๐ฟ๐ฎ๐ฐ๐น๐ฒ/๐ฆ๐ค๐ ๐๐, ๐ป๐ฒ๐๐๐ผ๐ฟ๐ธ๐ถ๐ป๐ด ๐ฏ๐ฎ๐๐ถ๐ฐ๐ (๐ง๐๐ฃ/๐๐ฃ, ๐๐ก๐ฆ, ๐ฉ๐ฃ๐ก)
Ability to work in ๐ฎ๐ฐ๐
๐ณ ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐บ๐ผ๐ฑ๐ฒ๐น (๐ผ๐ป-๐ฐ๐ฎ๐น๐น ๐ฟ๐ผ๐๐ฎ๐๐ถ๐ผ๐ป)
๐ฃ๐ฟ๐ฒ๐ณ๐ฒ๐ฟ๐ฟ๐ฒ๐ฑ ๐ฆ๐ธ๐ถ๐น๐น๐ (๐๐ผ๐ผ๐ฑ ๐๐ผ ๐๐ฎ๐๐ฒ)
Experience in ๐๐ฎ๐ป๐ธ๐ถ๐ป๐ด ๐ผ๐ฟ ๐๐ถ๐ป๐ฎ๐ป๐ฐ๐ถ๐ฎ๐น ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐
Familiar with ๐ฆ๐ฝ๐น๐๐ป๐ธ, ๐๐๐ป๐ฎ๐๐ฟ๐ฎ๐ฐ๐ฒ, ๐๐ถ๐ฏ๐ฎ๐ป๐ฎ, ๐๐ฝ๐ฝ๐๐๐ป๐ฎ๐บ๐ถ๐ฐ๐ ๐ผ๐ฟ ๐๐ถ๐บ๐ถ๐น๐ฎ๐ฟ ๐บ๐ผ๐ป๐ถ๐๐ผ๐ฟ๐ถ๐ป๐ด ๐๐ผ๐ผ๐น๐
Knowledge of ๐ฐ๐น๐ผ๐๐ฑ (๐๐๐๐ฟ๐ฒ/๐๐ช๐ฆ) ๐ผ๐ฟ ๐๐ถ๐ฟ๐๐๐ฎ๐น๐ถ๐๐ฎ๐๐ถ๐ผ๐ป (๐ฉ๐ ๐๐ฎ๐ฟ๐ฒ)
Scripting (๐ฆ๐ต๐ฒ๐น๐น/๐ฃ๐๐๐ต๐ผ๐ป) for automation โ advantage
Strong communication & stakeholder management
๐๐ง๐๐ knowledge or certification is a plus
๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป & ๐๐ฒ๐ฟ๐๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐
-> Bachelorโs degree in ๐๐ผ๐บ๐ฝ๐๐๐ฒ๐ฟ ๐ฆ๐ฐ๐ถ๐ฒ๐ป๐ฐ๐ฒ / ๐๐ง or related field
->Certifications preferred: ๐๐ช๐ฆ / ๐๐๐๐ฟ๐ฒ ๐๐๐๐ผ๐ฐ๐ถ๐ฎ๐๐ฒ, ๐๐ง๐๐, ๐๐ด๐ถ๐น๐ฒ / ๐ฆ๐ฐ๐ฟ๐๐บ