Job Summary:

We’re seeking a Merchant Acquiring Business Analyst to bridge business and technology across POS & Ecommerce acquiring channels. You’ll define business requirements, enhance acquiring workflows, and support implementation of solutions that ensure compliance, efficiency, and superior customer experience.

Key Responsibilities:

- Analyze and document business/functional requirements for acquiring systems.

- Drive process improvements in onboarding, settlement, reconciliation, and dispute handling.

- Collaborate with Product, IT, Risk, and Compliance teams for solution alignment.

- Lead UAT, migration validation, and change management activities.

Support design and delivery of new acquiring features and enhancements.

Mandatory Skills:

- 2+ years in Merchant Acquiring / Payment Processing

- Strong understanding of acquiring lifecycle (onboarding → settlement)

- Knowledge of payment gateways & digital payment flows

- Experience with card scheme processes, reconciliation & dispute handling

- Strong analytical, documentation, and stakeholder management skills

- Exposure to transaction banking systems, middleware, and APIs (preferred)