Language skills: Arabic, English

Scope of Role

The MEP Operations Manager will lead MEP operations across multiple projects, ensuring efficient service delivery, compliance with SLAs, and high-quality facilities management performance. The role also supports business development initiatives and maintains strong client relationships.

Key Responsibilities

MEP Operations Management

• Oversee daily operations of HVAC, electrical, plumbing, and building systems

• Ensure preventive & corrective maintenance across facilities

• Monitor service delivery in line with SLAs and contractual obligations

• Ensure compliance with safety standards and regulatory requirements

• Review maintenance plans, work orders, and technical reports

• Manage engineers, supervisors, and technicians

Financial & Cost Control

• Monitor operational budgets and expenses

• Control material consumption and procurement

• Review quotations and approve technical purchases

Business Development Support

• Identify new opportunities in MEP & facilities management services

• Support preparation of technical proposals and cost estimates

• Participate in client meetings and site surveys

Client Relationship Management

• Act as main point of contact for clients

• Conduct regular meetings and site inspections

• Ensure client satisfaction and contract retention

Team Leadership & Reporting

• Plan manpower allocation and supervise technical teams

• Conduct performance evaluations and technical training

• Prepare operational and KPI performance reports

• Ensure compliance with company and safety standards

Requirements

✔ Minimum 5+ years of experience in MEP & Facilities Operations

✔ Bachelor’s Degree in Mechanical / Electrical Engineering or related field

✔ Strong leadership and client management skills

✔ Professional FM or MEP certifications are an advantage