Key Responsibilities:

Welcome and assist customers in a professional and courteous manner

Handle incoming calls, emails, and service bookings

Coordinate with technicians and operations team for smooth service delivery

Maintain and update customer records and booking systems

Handle customer inquiries, concerns, and follow-ups

Administrative Tasks:

Manage daily reports, documentation, and filing

Maintain front desk records and logs (visitors, calls, bookings)

Support basic HR/admin coordination when required

Assist in invoice preparation, data entry, and documentation

Ensure office reception area is organized and presentable at all times

Requirements:

Presentable and well-dressed

Good communication skills in English

Previous front desk/customer service experience

Basic computer knowledge (MS Office, email handling, etc.)

Strong organizational and multitasking abilities

What We Offer:

Company Visa

Paid Leave & Airfare

Medical Insurance