JD:
Avaya Aura Experience Portal (AAEP) / Avaya Voice Portal
VoiceXML and CCXML scripting
Telephony protocols (SIP, H.323)
Call flow design and orchestration
Speech recognition and Text-to-Speech (TTS) integration
Avaya Orchestration Designer usage
Integration with Avaya Contact Center solutions
Java programming for custom modules
Web Services integration (SOAP/REST)
Database connectivity (JDBC, SQL)
Application deployment and troubleshooting
Logging and monitoring tools
Genesys Voice Platform (GVP) / Genesys Cloud CX
Genesys Composer / Designer usage
Interaction with Genesys Routing and Reporting
Integration with Genesys Contact Center solutions
Knowledge of Genesys SDKs and frameworks
AWS cloud services integration (Lambda, S3, API Gateway, etc.)
Microservices architecture design and implementation
OpenShift container platform deployment and management
Security and compliance best practices
Requirements gathering and discussion with business users.