📋 Requirements:

✔️ Previous chat support experience (mandatory)

✔️ Fluent in Arabic or Sinhala, plus good written English

✔️ Fast and accurate typing skills

✔️ Ability to handle multiple chats at the same time

✔️ Strong communication and problem-solving skills

✔️ Polite, patient, and customer-focused attitude

✔️ Willing to work in shifts

🎯 Responsibilities:

✔️ Respond to customer queries through live chat

✔️ Resolve issues quickly and professionally

✔️ Maintain customer records and chat quality standards

✔️ Escalate complex cases to the relevant team