Role :

Supports the Demand Management and Capacity Planning Lead with demand management and resource planning for the marketing and creative resources in the Cross-Functional Squads. Assists in managing the master demand portfolio. Supports the tracking of available capacity and identification of external resourcing/freelancer needs. Track and resolve conflicts so that resource capacity is always up-to-date and diligently managed in order to have accurate visibility into Cross-Functional Squad capacity.

Responsibility:

1. Assists in managing capacity planning and forecasting models to strategically forecast supply and demand requirements for upcoming programs to be deployed to the Cross-Functional Squads

2. Supports communication around shifting priorities with key stakeholders, escalating exceptions and issues to leadership, as necessary

3. Supports the process and ceremonies that integrate all requirements for decision makers across the enterprise, facilitates prioritization, and allocates demand across the squads. 4. 4. 4. Supports the management of demand forecast reports based on annual and quarterly plans along with input from backlog of requests

5. Develops ongoing utilization reports

6. Assists in resolving resourcing issues that are escalated by Squad Agile Leads

7. Works to resolve any issues regarding under or over allocations of current staff members Recommends process improvements for Capacity Planning

8. Works with other Business & Operations team members to optimize global resourcing workflows in alignment with project management systems