Required Education & Certifications:-
Bachelor’s or Master’s degree in Business, Operations Management, Industrial Engineering, or a related field.
Lean Six Sigma certification (Green Belt / Black Belt) – Required.
Additional certifications in Business Process Management (BPM), Agile, or Change Management (e.g., Prosci) are a plus.
Experience:
12+ years of experience in business process analysis, optimization, and large-scale process transformation programs.
Proven experience applying Lean and Six Sigma methodologies to improve processes in industries such as manufacturing, finance, healthcare, or IT services.
Strong experience using process mapping tools (e.g., Visio, ARIS, Bizagi, Lucidchart).
Hands-on experience with process automation tools (e.g., RPA, workflow automation, BPM tools) is a plus.