Duration: 1-year contract

Salary: AED 12000 (Based on performance)

An experienced and driven CRM & Digital Marketing Executive to lead data-driven campaigns across Email, WhatsApp, and personalized customer journeys. With deep expertise in Salesforce Marketing Cloud and lifecycle marketing, You'll play a key role in executing and optimizing CRM strategies that connect data, technology, and marketing to drive business growth.

Key Responsibilities

• CRM Campaign Execution

• Customer Journey Management

• Salesforce Marketing Cloud Expertise

• Data & CDP Integration

• Reporting & Insights

• HTML Email Development

• Digital Marketing Support

• Data Hygiene & Governance

• Collaboration

Requirements

• Minimum 5 years of hands-on experience with Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio, etc.).

• Familiarity with Salesforce Sales Cloud for CRM analytics, lead performance monitoring, and dashboard reporting.

• Strong knowledge of CRM lifecycle strategies and campaign implementation best practices.

• Proficient in data analysis and campaign reporting, with a clear understanding of CRM KPIs (OR, CTR, CVR, churn, LTV, etc.).

• Experience working with Data Cloud/CDP tools to understand user profiles and create personalized experiences.

• Hands-on experience in HTML/CSS for email design and development.

• Solid understanding of digital marketing platforms including Meta Ads Manager, Google Ads, and GA4.

• Excellent English communication skills, both written and verbal.

• Strong project management and organizational skills with the ability to handle multiple campaigns simultaneously.

• Detail-oriented with a proactive and analytical mindset.

• Salesforce certifications (e.g., Marketing Cloud Email Specialist, Administrator) are a plus.