About the Role

We are seeking a Sales Support & Communication Specialist to join our team and play a key role in supporting the sales function. This role will ensure seamless pre- and post-sales operations, effective customer communication, and accurate documentation — contributing to customer satisfaction and overall business growth.

Key Responsibilities

Prepare proposals, quotations, and tender submissions.

Coordinate customer samples, trials, and documentation.

Track and maintain RFQs, offers, tenders, sales reports, and forecasts.

Act as the communication bridge between the company and customers, ensuring timely updates.

Follow up on customer orders, invoices, and payments.

Conduct customer satisfaction surveys and update customer records.

Support business travel arrangements for the department.

Qualifications

Bachelor’s degree in Business Administration, Marketing, or related field.

2–4 years’ experience in sales support, sales coordination, or customer service (B2B preferred).

Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM systems.

Strong communication, organizational, and analytical skills.

Customer-oriented mindset with attention to detail.