Qualification: Bachelors or Master's degree in IT, Sales or Marketing, Computer Science, or a related field.

Experience: Min 3 years of relevant experience

Job Description:

· Oversee end-to-end sales execution, ensuring timely follow-ups and closure of deals.

· Maintain comprehensive records of all customer interactions, orders, and communications.

· Track and manage the sales pipeline, ensuring no leads or opportunities are missed.

· Loop in technical teams for product demos, quotations, and post-sales support.

· Coordinate with finance for invoicing, payments, and order approvals.

· Work with operations to ensure delivery and service fulfillment.

· Build and maintain strong customer relationships.

· Respond to customer queries, provide updates, and ensure satisfaction.

· Track feedback and escalate issues for resolution.

· Maintain accurate records of sales, customer communications, and operational activities.

· Prepare daily, weekly, and monthly reports for management.

Skills Required:

· Strong understanding of sales processes, strategies, and customer lifecycle management.

· Ability to work in a fast-paced, high-pressure environment.

· Negotiation and deal-closing expertise.

· Conflict resolution and problem-solving skills.

· Excellent verbal and written communication skills.

· Strong relationship-building and networking abilities.

· Customer-centric approach with persuasive presentation skills.

· MS Office proficiency (Excel, PowerPoint, Word)