Experience: 5 – 7 years
Contract: 12 Months (Extendable)
Key Focus Areas:
• IT operational resilience & performance governance
• Defining and tracking KPIs/KRIs (RTO, RPO, availability, incidents)
• Executive-level reporting and risk insights
• Driving improvement across IT services, systems, and processes
• Supporting audit, regulatory, and governance requirements
Preferred Background: Experience in IT Governance, Operational Resilience, or Performance Management.