Required Qualifications & Experience

Education

Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field.

Experience

3–7 years of experience as a Business Analyst (depending on seniority).

Prior experience in Retail Banking and Digital Banking is strongly preferred.

Hands-on experience with Mobile Banking and Online Banking platforms is a must.

Experience working with cross-functional teams (Business, IT, Vendors).

Minimum 2 year experience in Finacle IBMB is mandatory

Required Skills & Competencies

Functional & Technical Skills

Strong requirements gathering and documentation skills (BRD, FRD, User Stories).

Understanding of digital banking products, customer journeys, and channel capabilities.

Experience with Agile / Scrum and/or Waterfall delivery methodologies.

Familiarity with APIs, integrations, and system dependencies (high-level understanding).

Proficiency in tools such as JIRA, Confluence, MS Visio, PowerPoint, Excel.

Preferred / Nice to Have

Experience working in UAE or GCC banks.

Exposure to digital onboarding, instant payments, wallets, or open banking initiatives.

Certification such as CBAP, PMI-PBA, Agile BA, or Scrum.