Required Qualifications & Experience
Education
Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field.
Experience
3–7 years of experience as a Business Analyst (depending on seniority).
Prior experience in Retail Banking and Digital Banking is strongly preferred.
Hands-on experience with Mobile Banking and Online Banking platforms is a must.
Experience working with cross-functional teams (Business, IT, Vendors).
Minimum 2 year experience in Finacle IBMB is mandatory
Required Skills & Competencies
Functional & Technical Skills
Strong requirements gathering and documentation skills (BRD, FRD, User Stories).
Understanding of digital banking products, customer journeys, and channel capabilities.
Experience with Agile / Scrum and/or Waterfall delivery methodologies.
Familiarity with APIs, integrations, and system dependencies (high-level understanding).
Proficiency in tools such as JIRA, Confluence, MS Visio, PowerPoint, Excel.
Preferred / Nice to Have
Experience working in UAE or GCC banks.
Exposure to digital onboarding, instant payments, wallets, or open banking initiatives.
Certification such as CBAP, PMI-PBA, Agile BA, or Scrum.