NOC engineers must meet the following minimum criteria:
3–5+ years experience in NOC / monitoring roles in high-availability environments
ITIL Foundation certified
Riverbed RCPE Associate Certified or higher
Relevant certifications CCNA, VCP, Microsoft or equivalent)
Strong knowledge of:
SNMP, NetFlow, Syslog, WMI
Network LAN/ WAN), systems Windows/Linux), virtualization (VMware), cloud (Azure) Cisco IOS / NX-OS, wireless (Cisco/Meraki preferred) OSI and TCP/IP models.
24/7 Support environment.