📌 Responsibilities:

• Oversee daily front-of-house and facilities operations, ensuring a professional corporate environment.

• Manage meeting room bookings and coordinate multiple operational priorities effectively.

• Provide concierge-level customer service to employees, visitors, clients, and VIP guests.

• Build strong relationships with internal stakeholders, senior executives, and external service providers.

• Monitor facilities standards and prepare daily operational reports.

• Manage room booking systems, facilities platforms, and Microsoft 365 applications.

• Ensure meeting rooms and corporate spaces are maintained to high presentation standards.

• Deliver 5-star hospitality service through professional communication and appearance.

• Communicate confidently with executives, VIPs, and stakeholders at all levels.

Adapt communication style to suit diverse audiences and business needs.

📌 Qualifications:

• Maintain an immaculate, polished appearance aligned with 5-star hospitality standards, including strict adherence to dress code and grooming requirements.

• Demonstrate fluent, clear, and professional spoken English with confident, warm, and articulate communication across all stakeholder interactions.

• Uphold exemplary professional conduct and etiquette, remaining courteous, composed, and solution-oriented, including in high-pressure situations.

• Act as a strong brand representative, consistently embodying and projecting the organization’s values and professional image to all stakeholders.