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CX Manager (Service Designer)
United Arab Emirates | Abu Dhabi | Full time | Salary: TBD

Company Dicetek LLC
Industry IT Services and IT Consulting
Job Function Information Technology (IT)
Experience Relevant experience
Education Bachelors
Post Date 2026-08-05
Job Expiry 2026-09-04
Job ID 22182

𝗖𝗼𝗿𝗲 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲

✔️ Strong experience in 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻, 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 (𝗖𝗫), and 𝗗𝗲𝘀𝗶𝗴𝗻 𝗧𝗵𝗶𝗻𝗸𝗶𝗻𝗴

✔️ Proven expertise in designing 𝗲𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱 𝗴𝘂𝗲𝘀𝘁 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀 across 𝗱𝗶𝗴𝗶𝘁𝗮𝗹, 𝗽𝗵𝘆𝘀𝗶𝗰𝗮𝗹, and 𝗮𝘀𝘀𝗶𝘀𝘁𝗲𝗱 𝗰𝗵𝗮𝗻𝗻𝗲𝗹𝘀

✔️ Hands-on experience creating 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗠𝗮𝗽𝘀, 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗕𝗹𝘂𝗲𝗽𝗿𝗶𝗻𝘁𝘀, and 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗠𝗼𝗱𝗲𝗹𝘀

✔️ Experience translating service concepts into 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗺𝗼𝗱𝗲𝗹𝘀, 𝘂𝘀𝗲𝗿 𝘀𝘁𝗼𝗿𝗶𝗲𝘀, and 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀

✔️ Strong stakeholder management with Product, Operations, Digital, Technology, and Business teams

✔️ Excellent 𝘄𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝗮𝘁𝗶𝗼𝗻, 𝘃𝗶𝘀𝘂𝗮𝗹 𝘀𝘁𝗼𝗿𝘆𝘁𝗲𝗹𝗹𝗶𝗻𝗴, and executive presentation skills

✔️ Experience in 𝗛𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆, 𝗧𝗿𝗮𝘃𝗲𝗹, 𝗔𝘃𝗶𝗮𝘁𝗶𝗼𝗻, 𝗥𝗲𝘁𝗮𝗶𝗹, 𝗧𝗵𝗲𝗺𝗲 𝗣𝗮𝗿𝗸𝘀, or 𝗖𝗫 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 is highly preferred

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