Minimum 8 years of relevant experience in production/application support, Site Reliability Engineering, infrastructure support for cards payment technology environments.
Required Experience / Knowledge Areas
• Minimum 8 years of experience in banking technology or payment application support.
• Minimum 5 years of hands-on experience supporting ATM applications and self-service banking platforms.
• Strong experience with ATM Acquiring and BASE24 authorization environments.
• Experience supporting KAL ATM software and KTC or Vynamic ATM management applications.
• Experience troubleshooting NDC, XFS, ATM Web Interfaces and terminal-to-switch communication.
• Experience supporting Cash Deposit Machines and ATM cash-management processes.
• Experience troubleshooting integrated environments involving application servers, ESB, databases, operating systems and payment switches.
• Experience supporting high-volume, business-critical 24x7 production environments.
• Experience with incident, problem, change and release management processes.