Salary: up to AED 9000 (Based on experience)

Full time role

Job Purpose:

To support exceptional service delivery across the Middle East market by managing key distributor relationships, coordinating with internal teams, and ensuring customer requests are handled efficiently and professionally.

Key Responsibilities:

· Manage service delivery pipelines and ensure timely handling of new business and servicing requests

· Build strong relationships with external distributors and internal stakeholders

· Use Management Information (MI) tools to monitor and enhance service performance

· Promote digital service channels to partners and clients

· Resolve service-related issues and escalations promptly

· Provide training to partners for clean and compliant submissions

· Align service delivery with regulatory and business standards

Qualifications & Skills:

· Bachelor’s degree or equivalent

· 2+ years in Account Management within insurance or banking

· Strong communication, stakeholder management, and problem-solving skills

· Proficiency in MS Office; experience with MI tools like Power BI or Tableau is a plus