The role involves performing fraud analysis of customer transactions by identifying, assessing, and mitigating fraud risks through effective controls, procedures, and training programs to lower risks pertaining to assigned areas
Qualification:
• Bachelor’s degree/Diploma in Business, Finance, Computer Science, MIS, Accounting, Information Security, or a related field.
• Minimum of 2 years of experience in fraud detection, investigation, or risk management within the banking sector
• Experience working with fraud detection systems and tools, within a real-time 24x7 environment.
• Experience working with fraud detection systems and tools, within a real-time 24x7 environment.
• Strong knowledge of financial products, digital payments, and e-commerce fraud risks.
Responsibility:
• 24*7 monitor real-time and non-real-time transactions for potential fraud. Responsible for executing various aspects of transaction monitoring, fraud awareness, and related investigations.
• Identify, assess, and document fraud risks across various channels, including Cards, IBMB, ATMs, IVR, digital wallets, and other
• Conduct regular monitoring and analysis of patterns in fraud incidents, attempted fraud, and consumer complaints.
• Analyze evidence, gather information, and determine appropriate actions and remedial measures to address fraud incidents and record the incidents.
• Work closely with the Information Security, Risk Assurance, and Complaints departments to address fraud-related issues.
• Prepare reports for senior management and regulatory bodies, such as the Central Bank, summarizing trends and incident