Key Responsibilities

• Gather and document functional & technical requirements for EV/CPMS solutions

• Translate business needs into technical specifications

• Configure, integrate, and support CPMS with enterprise systems

• Support UAT, issue tracking, and resolution

• Monitor system performance, uptime, and reporting metrics

• Manage CPMS operations, security, users, roles, and permissions

• Monitor real-time charging station status and troubleshoot issues

• Coordinate with vendors and IT teams for upgrades and incidents

• Support EV users on charging sessions, billing, and account queries

• Ensure compliance with security and data privacy standards

• Stay updated with EV protocols (OCPP, OCPI) and industry trends

Required Qualifications

• Bachelor’s degree in IT or related field

• 8+ years of experience in EV/CPMS implementation and operations

• Hands-on experience with EV charging infrastructure & CPMS platforms

• Knowledge of OCPP / OCPI, REST APIs, JSON/XML

• Strong database skills (SQL & NoSQL)

• Programming/scripting exposure (Python, JavaScript, Bash, Perl, Ruby – preferred)

• Strong analytical, documentation, and communication skills