Key Responsibilities
• Gather and document functional & technical requirements for EV/CPMS solutions
• Translate business needs into technical specifications
• Configure, integrate, and support CPMS with enterprise systems
• Support UAT, issue tracking, and resolution
• Monitor system performance, uptime, and reporting metrics
• Manage CPMS operations, security, users, roles, and permissions
• Monitor real-time charging station status and troubleshoot issues
• Coordinate with vendors and IT teams for upgrades and incidents
• Support EV users on charging sessions, billing, and account queries
• Ensure compliance with security and data privacy standards
• Stay updated with EV protocols (OCPP, OCPI) and industry trends
Required Qualifications
• Bachelor’s degree in IT or related field
• 8+ years of experience in EV/CPMS implementation and operations
• Hands-on experience with EV charging infrastructure & CPMS platforms
• Knowledge of OCPP / OCPI, REST APIs, JSON/XML
• Strong database skills (SQL & NoSQL)
• Programming/scripting exposure (Python, JavaScript, Bash, Perl, Ruby – preferred)
• Strong analytical, documentation, and communication skills