𝗖𝗼𝗿𝗲 𝗦𝗸𝗶𝗹𝗹𝘀 𝗪𝗲’𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿 (𝗠𝘂𝘀𝘁-𝗛𝗮𝘃𝗲)

4–6 years of hands-on experience in 𝗜𝗧 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 / 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻

Strong experience supporting 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 & 𝗟𝗶𝗻𝘂𝘅 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝘀 (installation, configuration, patching, troubleshooting)

Solid understanding of 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 𝗳𝘂𝗻𝗱𝗮𝗺𝗲𝗻𝘁𝗮𝗹𝘀 – switching, routing, firewalls, VPN, Wi-Fi

Hands-on experience managing 𝗔𝗰𝘁𝗶𝘃𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆, 𝗚𝗿𝗼𝘂𝗽 𝗣𝗼𝗹𝗶𝗰𝗶𝗲𝘀, 𝗗𝗡𝗦, 𝗗𝗛𝗖𝗣, 𝗮𝗻𝗱 𝘂𝘀𝗲𝗿 𝗮𝗰𝗰𝗲𝘀𝘀 𝗰𝗼𝗻𝘁𝗿𝗼𝗹𝘀

Provide L-𝟭 & L-𝟮 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 for hardware, software, network, and system issues

Experience with 𝗯𝗮𝗰𝗸𝘂𝗽 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗿𝗲𝘀𝘁𝗼𝗿𝗲 𝘁𝗲𝘀𝘁𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗱𝗮𝘁𝗮 𝗽𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗰𝗲𝗱𝘂𝗿𝗲𝘀

Monitor and maintain 𝘀𝗲𝗿𝘃𝗲𝗿𝘀, 𝘀𝘁𝗼𝗿𝗮𝗴𝗲, 𝗮𝗻𝗱 𝗰𝗼𝗿𝗲 𝗜𝗧 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗲𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁

Coordinate with internal IT teams for 𝗽𝗹𝗮𝗻𝗻𝗲𝗱/𝘂𝗻𝗽𝗹𝗮𝗻𝗻𝗲𝗱 𝗼𝘂𝘁𝗮𝗴𝗲𝘀, 𝗶𝗻𝗰𝗶𝗱𝗲𝗻𝘁𝘀, 𝗮𝗻𝗱 𝗲𝘀𝗰𝗮𝗹𝗮𝘁𝗶𝗼𝗻𝘀

Strong 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝘀𝗸𝗶𝗹𝗹𝘀 for SOPs, incident logs, configuration records, and daily reports

Basic scripting knowledge using 𝗣𝗼𝘄𝗲𝗿𝗦𝗵𝗲𝗹𝗹, 𝗕𝗮𝘀𝗵, 𝗼𝗿 𝗣𝘆𝘁𝗵𝗼𝗻 for automation and routine tasks

Bachelor’s Degree in 𝗜𝗧, 𝗖𝗼𝗺𝗽𝘂𝘁𝗲𝗿 𝗦𝗰𝗶𝗲𝗻𝗰𝗲, 𝗼𝗿 𝗿𝗲𝗹𝗮𝘁𝗲𝗱 𝗳𝗶𝗲𝗹𝗱

Excellent 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝘀𝗸𝗶𝗹𝗹𝘀 to support department staff and VIP users professionally

𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 / 𝗚𝗼𝗼𝗱 𝘁𝗼 𝗛𝗮𝘃𝗲

Experience working in 𝗵𝗶𝗴𝗵𝗹𝘆 𝗿𝗲𝗴𝘂𝗹𝗮𝘁𝗲𝗱 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝘀

Familiarity with 𝗨𝗔𝗘 𝗜𝗧 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀, 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗴𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀, 𝗮𝗻𝗱 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸𝘀

Exposure to 𝘃𝗶𝗿𝘁𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 (VMware, Hyper-V)

Experience with 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗺𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 𝘁𝗼𝗼𝗹𝘀 (Zabbix, SolarWinds, PRTG, etc.)

Certifications such as 𝗖𝗖𝗡𝗔, 𝗠𝗖𝗦𝗔/𝗠𝗖𝗦𝗘, 𝗜𝗧𝗜𝗟, 𝗡𝗲𝘁𝘄𝗼𝗿𝗸+, 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆+

Ability to coordinate with 𝘃𝗲𝗻𝗱𝗼𝗿𝘀 𝗮𝗻𝗱 𝗲𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗿𝘀

Experience working in 𝘀𝗵𝗶𝗳𝘁-𝗯𝗮𝘀𝗲𝗱 𝗼𝗿 𝗵𝗶𝗴𝗵-𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝘀