𝗖𝗼𝗿𝗲 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
✔️Strong experience with Ribbon SBC (Session Border Controller).
✔️Hands-on expertise in Cisco Voice and Cisco Voice Gateway technologies.
✔️Experience with Genesys and/or Sprinklr contact center platforms.
✔️Knowledge of Microsoft Teams Telephony and Direct Routing.
✔️Strong understanding of SIP, VoIP, PSTN, and Unified Communications technologies.
✔️Experience in troubleshooting voice and telephony infrastructure issues.
✔️Excellent communication and problem-solving skills.