Qualification
Bachelor’s Degree in Information Technology, Computer Science, or a related field.
Experience
📌4–7 years of hands-on experience in IT Support / Desktop Support / End User Computing or similar role.
📌Manage and maintain end-user devices, including laptops, desktops, printers, and iOS devices.
📌Support Windows/macOS, Outlook/O365, Intune/ ABM, and common enterprise applications / basic understanding of security software and ActiveDirectory.
Job Description
▪️Provide technical support for hardware, software, and network issues.
▪️Troubleshoot and resolve complex desktop and application problems.
▪️Manage and maintain end-user devices, including laptops, desktops, printers, and iOS devices.
▪️Support Windows/macOS, Outlook/O365, Intune/ ABM,JAMF, Next Think and common enterprise applications / basic understanding of security software and Active Directory.