The ideal person will have -
Experience in utilities, preferably water, electricity, or energy.
• Strong understanding of:
o Customer Information Systems (CIS) like Oracle C2M
o ERP systems (Oracle, SAP)
o Digital platforms (customer portals, mobile apps)
o Enterprise Asset Management (EAS) e.g., Maximo
o Advanced Metering Infrastructure (AMI)
• Knowledge of integration patterns, microservices, APIs, and middleware.
• Familiarity with enterprise architecture frameworks (e.g., TOGAF, Zachman). Preferred Competencies:
• Strong leadership, communication, and stakeholder management skills.
• Experience setting up and running architecture governance processes.
• Exposure to GIS, asset management, billing, and field service systems is a plus