Working experience in IT Security, Risk and Governance practices.
• Evidence of influencing senior stakeholders and dealing with external auditors and regulators
• Good understanding of process models in ISO and industry standards relating to IT Security, Risk and Governance. 
• Good understanding of security and risk management in financial institutions.
• Good understanding of innovations / trends in IT and fintech in particular
• Recent experience in the governance of agile and other digital/innovation ways of working
• Good experience of enforcing good governance across an outsourced IT resourcing model. 
• Strong analytical capabilities and knowledge of related tools and processes. Proven ability to handle volume detail and summarize effectively
• Excellent knowledge all aspects of technology: infrastructure; operations, security, development, change/transformation, support, innovation, vendor management etc., and banking related processes especially risk management. Should have demonstrable experience of working in the majority of these domains.
• Good understanding of technology processes across a full service IT organization. Should have demonstrable experience in these areas.
• Good understanding of banking related environments – especially around high availability, data confidentiality, security etc.
• Good understanding of project management to drive the team to deliver to objectives and to oversight the division’s change governance 
• Good understanding of technology trends to keep the policies and procedures ahead of the curve
• Good knowledge in different IT process models (ITIL / ISO / COBIT etc.). 
• User satisfaction – Feedback from business units and other IT teams on the collaborative support provided by the unit