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IT Administrator
United Arab Emirates | Abu Dhabi | Full time | Salary: AED 5,000 - 7,000

Company Samira Maatouk Group
Industry Food and Beverage Services
Job Function Information Technology (IT)
Experience Relevant experience
Education Bachelors
Post Date 2025-10-31
Job Expiry 2025-11-30
Job ID 20034

Are you the IT backbone we need to keep our multi-unit F&B operations running flawlessly?


we need a hands-on, highly skilled IT Administrator to manage the critical infrastructure that powers our Central Kitchen, retail outlets, and logistics fleet. If you thrive on troubleshooting complex network issues, mastering hardware life cycles, and providing expert user support, we want to hear from you!


The Role: IT Administrator

You will be the first line of defense and support for all technology across our organization, ensuring our systems are reliable, secure, and fully operational 24/7.


Core Responsibilities:

Network & Infrastructure: Install, configure, and maintain local area networks (LAN) and wireless networks (WLAN) across our main office, kitchen, and retail units. Manage firewalls, VPNs, and ensure optimal connectivity for POS systems and back-office staff.

Hardware & Systems: Manage the lifecycle of all IT assets, including servers, desktop PCs, laptops, printers, access points, and specialized catering equipment interfaces. Perform preventative maintenance and rapid repairs.

Software & User Support: Serve as the primary contact for all end-user support (Tier 1/2). Administer operating systems (Windows Server, client OS), Microsoft 365 services, and specialized applications used by Finance, HR, and Operations.

Security: Implement and monitor endpoint security solutions, manage user access rights, and enforce data backup and disaster recovery procedures.


The SAP B1 X-Factor (A Major Plus!)

Do you speak ERP? Knowledge or hands-on experience with SAP Business One (SAP B1), particularly in user management, reporting access, or ensuring seamless data integration from POS/inventory systems, is a significant advantage that will fast-track your application.

What We Are Looking For

2-4 years of experience as an IT Administrator, System Administrator, or similar role.

Proven expertise in hardware troubleshooting, network configuration (TCP/IP, routing, switching), and Windows Server administration.

Strong communication skills and a passion for providing patient, effective technical support to non-technical users.

Ready to Fuel Our Growth?

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