Requirements:
Bachelor's degree in a relevant field.
Minimum 7+ years of experience in Customer Service / Commercial Operations.
Must be available in QATAR
Experience handling RFQs, quotations, upselling, and client relationship management.
Strong team leadership and customer service skills.
Experience with ERP systems and MS Office.
Excellent English communication skills.
Key Responsibilities:
Lead and supervise the Customer Service team.
Manage client relationships and drive business growth.
Handle quotations, RFQs, and follow-ups.
Ensure timely order processing and customer satisfaction.
Monitor team performance and KPIs.