We are looking for an experienced IT Manager – Retail to lead and manage retail applications and technology operations for a multi-store retail

environment. Fashion/Apparel retail experience will be a strong advantage.

Key Responsibilities

Own and manage Retail ERP and POS systems including Microsoft Dynamics 365 Business Central and LS Retail

Lead application strategy, enhancements, upgrades, and system integrations

Ensure smooth store operations across POS, inventory, pricing, promotions, and finance

Manage CRM, clienteling, and SMS marketing platforms

Drive AI and automation initiatives to improve efficiency and business insights

Own Power BI dashboards and reporting for sales, inventory, finance, and customer analytics

Work closely with Infrastructure teams on store networks, connectivity, and system availability

Manage vendors, partners, SLAs, and application budgets

Required Skills & Experience

15+ years of IT experience in Retail (Fashion/Apparel preferred)

Strong hands-on and leadership experience with:

Microsoft Dynamics 365 Business Central

LS Retail (POS & Retail Operations)

CRM, Campaign Management, AI Automation

Power BI reporting

Good understanding of retail store infrastructure & networking (LAN/WAN, Wi-Fi, store connectivity)

Experience supporting multi-store retail environments

Strong stakeholder management and communication skills