𝗖𝗼𝗿𝗲 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 (𝗠𝘂𝘀𝘁-𝗛𝗮𝘃𝗲)

3–6 years of experience supporting Dynamics 365 / Power Platform solutions in production

Strong hands-on experience with Canvas Apps and Model-Driven Apps (forms, views, business rules, command bar, PCF basics)

Expertise in Dataverse (tables, relationships, security roles, plugins, column types, calculated/rollup fields)

Experience troubleshooting Power Automate flows (run history, retries, concurrency, error handling)

Hands-on experience debugging Plugins & Custom APIs (C#, .NET, execution pipeline, tracing)

Strong knowledge of Web Resources (HTML/CSS/JS), form scripting, Xrm APIs, FetchXML

Perform incident triage, root cause analysis (RCA), and maintain known error documentation

Monitor system health including flows, plugins, API limits, and platform performance

Manage environments, solutions, and deployments (Dev → Test → UAT → Prod) with ALM best practices

Handle user access, security roles, app sharing, and support requests

Maintain runbooks, SOPs, and knowledge base documentation

Ensure security, compliance, and governance standards across Power Platform environments

Strong troubleshooting using Admin Center, Plugin Trace Logs, Flow History, Monitor, DevTools, Postman/Fiddler

Collaborate with business users, product owners, and development teams for enhancements and issue resolution

𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 / 𝗚𝗼𝗼𝗱 𝘁𝗼 𝗛𝗮𝘃𝗲

Experience with Azure services (Functions, Service Bus, Key Vault, App Registrations)

Knowledge of PCF development and TypeScript

Exposure to Power BI integration and Microsoft Teams integration

Familiarity with Azure DevOps / Git for version control and pipelines

Microsoft Certifications (PL-200, PL-400, PL-600)