Location: Clifton, Karachi

Working Days: Monday to Friday

Timings: 9:00 AM – 6:00 PM

Salary Range: 80k to 100k

Job Responsibilities:

-Deliver a superior Customer experience to our customers

-Execute all operations tasks on time and on plan to support our customers success

-Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly.

-Closely collaborate with other teams within and across CSO/DOC

-Act as the first point of contact for customers

- Actively build strong relationships with customers

-Manage the shipment/ file from booking to invoicing in accordance with agreed processes and IOP/SOP

-Prepare all required documentation timely and accurately

-Proactive communication with customer/suppliers in case of exceptions

-Resolve operational issues / escalations quickly and effectively

-Ensure smooth execution of the end-to-end shipment by working closely with customer and internal stakeholders

-Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires.

Required Experience: 02-03 Years Relevant Experience in Shipping/Logistic

Education: BBA in Supply Chain Management